JOB DESCRIPTION
Full-time
8:30am-5:30pm (Monday-Friday)
Closed on all government holidays
SUMMARY OF RESPONSIBILITIES
The Child Waiting Room Supervisor plays an integral role in managing and over-seeing the child waiting room at the United States Attorney’s Office for the District of Columbia (USAO).The attendant must ensure that all children are properly supervised at all times. Responsibilities include following health, hygiene and safety policies, over-seeing waiting room assistants, and ensuring that all policies and procedures are followed by all staff. The waiting room supervisor will perform a variety of basic tasks including providing snacks to children, following check-in/check-out procedures, and providing supervision to all children.
EDUCATION/EXPERIENCE
High School degree or equivalent and 3 or more years experience or equivalent combination of education and experience. Experience and/or education in child care, child development or similar necessary. Experience working with children is preferred.
1. Demonstrated appropriate interpersonal, communication and organizational skills
2. Strong interest and knowledge in child care, child development or other related skills
3. Ability to handle multiple tasks simultaneously in a dynamic environment
4. Ability to work under pressure or stress
5. Ability to maintain a positive and respectful attitude
6. Ability to problem-solve, including being able to identify problems and make recommendations for resolving
7. Ability to manage and prioritize tasks
8. Excellent customer service skills
9. Child care experience preferred
UNIQUE JOB REQUIREMENTS AND CHARACTERISTICS
Position is requires working with children of all ages, from 6 weeks to 12 years old. The waiting room supervisor must also be able to communicate and respond to needs of both parents and children in the waiting room.
The position requires that the attendant comply with all D.C. laws and regulations related to CPR and Basic First Aid Training. All staff must be tested for TB (tuberculosis) and be TB free.
SPECIFIC JOB REQUIREMENTS
1. Supervise all children in waiting room
2. Supervise waiting room assistant
3. Keep waiting area tidy and welcoming to parents/caregivers and children
4. Comply with all health and safety policies and procedures
5. Ensure that proper check-in and check-out procedures are followed & follow all procedures for children who are left unattended
6. Make available light snacks to all children (juice boxes, cereal, jello etc)
7. Ensure that capacity limits for the room are complied with
8. Other duties as assigned
PHYSICAL REQUIREMENTS/DEMANDS
Waiting room supervisor must be physically and mentally capable to perform all tasks. Physical requirements include lifting of children and other items within the waiting room (toys, small furniture if necessary).
